Database, Storage and Help Desk Service                   
  • Monitor and control Database operation to ensure the availability

    Monitor and manage the implementation and monitoring of Database backup / recovery

    Monitor and manage the capacity and operational database and storage

    Database service provider used are MSSQL, MYSQL, PostgreSQL and ORACLE for online applications

    Manage stress testing applications

Backup and Recovery                              
  • Monitor and manage the helpdesk services

    Monitor and manage the performance and monitoring centralized backup and recovery system

    Monitor and regulate ICT services to ensure the services are always optimal

    Monitor and manage overall maintenance of ICT equipement periodically

Management & Operations Services, Server and Email                               
  • Monitor and manage server operations to ensure the availability

    Provide web hosting services

    Provide support and technical advice

    Operation system provided are Microsoft Windows Server, Linux, Solaris and FreeBSD

    Manage, monitor and improve operations and email services


Management based on MS ISO/IEC 27001:2007
Supports used of open source software (OSS)

A Brief Visit ASWARA College and Sigma Rectrix System to ICT UniMAP

The university received a visit from ASWARA College and Sigma Rectrix System (M) Sdn Bhd. The aim of their visit is to learn and see the great achievements of CICT UniMAP that has moved forward towards the Green Data Centre. In addition, the participants also gained...
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A Brief Visit our Vice Chancellor to Data Center Pauh Putra

7 Sept 2016- YBhg Dato' Prof Dr Zul Azhar Zahid Jamal made a brief visit to ICT Data Center in Pauh Putra escorted by ICT's Director, Mr. Nasrudin Abd Shukor. This visit was objectively to oversee the current infrastructure of ICT Data Center compared to other IPTAs...
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